Returns & Exchanges
At Sunaofe, we want you to be completely satisfied with your ergonomic home office furniture, which is why we offer a 30-day trial period to ensure our products meet your comfort needs. If you are not happy with your purchase, you can return your items in their original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare the Item
Disassemble the furniture carefully and place all components, hardware, and manuals back into the original shipping boxes.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.